Return Policy – Maple Leaf Farms

At Maple Leaf Farms, we take pride in offering high-quality plants, garden supplies, and country gift items at competitive, wholesale-level pricing to the public. Please review our store policy regarding purchases, returns, refunds, and plant pickups before making a purchase.

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📌 Return & Exchange Policy

Store Items (Non-Perishable, Non-Plant Items Only)

• Store Credit Only Within 14 Days of Purchase.

• Eligible for store credit only on gift items and general store merchandise.

• No cash or credit card refunds.
   

Packaged Goods & Perishables

• All Sales Final – No Returns, No Refunds, No Store Credit.

• This includes:​

• Candies, snacks, jams, syrups, popcorn, fudge, and all other packaged goods.
   

Statues, Fountains, & Breakable Items

• All Sales Final – No Returns, No Refunds, No Store Credit.

• Includes:​

• Statues, fountains, clay pots, urns, window boxes, and any other fragile/breakable items.

• Sold As-Is – Once these items leave our store, they are the customer’s responsibility.
   

Plants, Trees, Shrubs, Lawn & Garden Care Items (Perishable & Usable Goods)

• ALL SALES FINAL – No Returns, No Refunds, No Store Credit.

• Applies to:​

• All trees, shrubs, flowers, plants, pesticides, lawn care products, and any perishable or consumable goods.

• Once purchased, these items cannot be returned, refunded, or exchanged for any reason.
   

🚛 Pickup & Delivery Policy

Orders Set for Pickup or Delivery

• If an order (plants, trees, or store items) is scheduled for pickup or delivery and later canceled, a 10% restocking fee applies—regardless of when it is canceled.

• If an order is not picked up within 1-2 weeks, it is considered yours, and no refund or credit will be issued.
   

Long-Term Holding Policy

• Customers must pick up their plants within 1 month of purchase.

• If plants are not picked up within 2-3 months, they are forfeited, and the purchase is lost.

• We are NOT a storage facility and cannot hold or care for plants indefinitely.
   

🌿 No Warranties or Guarantees on Plants

• No warranties or guarantees on any plants, trees, shrubs, or perishable goods.

• We sell at wholesale pricing directly to the public with low margins and do not excessively mark up our plants like retail garden centers.

• Once a plant leaves our care, we are not responsible for its health, condition, or how it is maintained.

• All plants leave our facility in healthy, sellable condition.
   

🔎 Additional Notes

• All sales are final on discounted or clearance items.

• Customers are responsible for verifying the health and condition of plants upon pickup or delivery.

• By purchasing from Maple Leaf Farms, you agree to these terms and conditions.
   

📞 Contact Us

For any questions regarding this policy, please contact us:

📍 Address: 525 US-9, Manalapan, NJ 07726
📞 Phone: 732-851-4400
📧 Email: mapleleaffarmsnj@gmail.com
🌐 Website: www.mapleleaffarmsnj.com